2018-2019 Local Government Ombudsman report on adult social care complaints

News
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The Local Government and Social Care Ombudsman has found problems in nearly two out of every three adult social care complaints it has investigated in the past year, highlighting that a complaint to the Ombudsman can be worthwhile:

https://www.lgo.org.uk/information-centre/news/2019/sep/challenging-picture-of-care-complaints-played-out-in-ombudsman-s-annual-review