Costly chaos of PIP and ESA medical assessments

A report by the National Audit Office published last week reveals the costly chaos that has engulfed outsourced assessments for employment and support allowance (ESA) and personal independence payment (PIP).

The NAO has discovered that whilst the costs of reports are rising, errors are huge and backlogs remain, whilst recruiting and retaining health professionals is becoming increasingly difficult. Benefits and Work outline a number of findings…

National Audit Office report