London Gatwick is the first UK airport to open a sensory room for its passengers, offering a relaxing, private and fully interactive environment to calm people who may feel overwhelmed in busy and unfamiliar airport surroundings.
The new space in the North Terminal has been designed for passengers with autism, dementia, cognitive impairment or other special needs who would benefit from a designated place to help them feel at ease before their flight.
The free-to-use room is available only to departing passengers and their families or carers, who can book a 45-minute session at the North Terminal’s special assistance desk after they’ve gone through security.