How to use NHS 111 for urgent medical help - Easy read - Updated 2026

This is an updated easy read leaflet from the NHS that tells you how you can get help from NHS 111 if you have an urgent medical need.

You can download the easy read here:

2025.11.27_NHS-111_Easy-Read-Leaflet_Web.pdf (1.6 MB)

It tells you:

  • how NHS 111 can help if you need urgent medical help but you are not sure where to go

  • the ways you can contact NHS 111

  • what happens when you contact NHS 111

  • how NHS 111 can help you

  • help with using NHS 111 if you have a learning disability or you are autistic

  • what else you need to know

You can contact NHS 111:

  • by calling 111 by phone

  • by visiting 111.nhs.uk

  • by using the NHS App

To find our more go to nhs.uk/111

This easy read leaflet was produced by the NHS and updated in February 2026.

You can find other NHS resources including easy read versions at: campaignresources.dhsc.gov.uk

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